Help & Support
For account access, billing, or a conversion that does not look right, start here.
Monitored support: [email protected].
Account access
Use Account to sign in, create an account, reset a password, or sign out. If the reset email does not arrive, check spam and confirm that you used the same email as your account.
Billing
Open Plan & billing to choose monthly or annual access, or use the billing portal to manage an existing subscription. Stripe handles payment details and receipts.
Conversion help
Keep the original airline export, note which logbook software you are importing into, and describe the column or date that looks wrong. Do not email sensitive records unless support gives you a secure upload method.
Contact
Email [email protected]. For privacy or deletion requests, identify the request as “Privacy” so it can be routed correctly.